Return/Refund Policy

We guarantee our products - if an item hasn't met your expectations, you can return it for a full refund. Simply return the item for exchange, refund, or credit.

If you have any questions about our guarantee, please, email us at info@childrenshungeralliance.org, or call us at 614-341-7700 or 800-227-6446.

Returns and Exchanges

Returns and exchanges can be made by mail only. To return via mail, please follow these instructions:

Within the US: Returned items must be sent via insured, prepaid Regular US Mail. Ensuring your return allows you to track your parcel with the US Postal Service.
Please Note: We cannot accept CODs or courier deliveries.

Outside the US: Ship goods prepaid, by insured ground shipping. To avoid unnecessary delays, please write "U.S. Goods returning" on the outside of the package.

Please Note: Do not return items by UPS or other carriers, as duty and / or brokerage fees will be charged, and your return will be refused by Children's Hunger Alliance.

If you are requesting an exchange, please remember to include sufficient payment for the return postage. Where applicable, please contact your local customs office for information about any taxes or duties that may be assessed on a return shipment.

Please note: We cannot accept returns in person. Please mail returns to our Central Ohio office located at:

Childrens Hunger Alliance
370 S. Fifth Street
Columbus, Ohio 43215